The business, fireplacesdirect2u.co.uk is the Internet trading name of F.D.F Factory direct fireplaces (The seller) 

You, The customer (The Buyer) 

General.

Terms and conditions detail the responsibilities of both ourselves (“The Seller”) and you, (“The Buyer”).

Our terms and conditions comply with existing legislation including the sale of goods act1979, and any legislation relating to restrictive trade practices.

For all business transactions between the Buyer and the Seller, the terms and conditions of (F.D.F) apply.

All orders for purchase are on condition that the Buyer accepts these terms.

(F.D.F) Accepts no liability for any product or service advertised supplied or promoted on this web site by any third party. (F.D.F) Does not warrant that any of the goods or services linked to or advertised on this site comply with data protection or other relevant legislation and (F.D.F) accepts no liability whatsoever for any claim arising from such goods or services.

Your statutory rights are not affected. 

Delivery.

Deliveries to customers are via our own transport.

The Buyer can arrange a date by which they want the goods to arrive. If we are unable to deliver by this agreed date The Buyer may cancel the order and all monies paid to (F.D.F) will be returned in full. However, if a delivery date has not been agreed, goods should still arrive within a “reasonable time”- usually within 21 days.

If The Buyer agrees to wait for a certain time for delivery, and subsequently changes their mind, and cancels the order within this waiting time, it will be deemed to constitute a Breach of Contract and they will forfeit all monies paid to (F.D.F) by way of contract.

Buyers should inspect goods on delivery to ensure they are correct, in order and free from damage or defects. 

Pricing.

All prices listed on this website are Gross, including any appropriate taxes and in U.K Pounds Sterling (£ or GBP).

Please note that our prices quoted do not include delivery charges. Any delivery costs are in addition to the quoted prices and need to be added to product prices.

All prices are subject to change without notice, but are fixed at the time of order to the advertised price at that time. 

Quality of goods. (Guarantee)

(F.D.F) Guarantees the product for 12months from the day of delivery / collection. We operate a full satisfaction policy and if you are not happy with the goods supplied when they are delivered we will take the goods back immediately and refund any monies paid to us. Once our driver has left, returned goods will be at the Buyers Expense and must be returned undamaged. Damaged goods will be charged for at full price. You should therefore satisfy yourself at the point of delivery that goods are satisfactory, and if not you should refuse to accept them from the driver.

Normal manufacturers guarantees also apply; your statutory rights are not affected.

Before you sign for the goods, you should satisfy yourself that:

1. Goods are in perfect condition and should have no unacceptable defects.

2. Goods are fit for the purpose you intend to use them.

3. Goods are as described by the seller and match website descriptions.

Faults due to negligence, rough handling or unfair treatment after acceptance of goods are not covered by guarantee. After the Buyer has accepted delivery, we cannot be held responsible for subsequent damage. 

Orders.

Filling in and sending the online order form does not in itself constitute a contract, and we reserve the right not to trade, for any reason we deem fit and at our sole discretion.

Once confirmation of an order has been received by the Buyer from (F.D.F) for the purchase of goods, in writing, verbally or by e-mail this will constitute a legal contract to purchase and supply between the Buyer and Seller, and as such is subject to the laws of contract in the United Kingdom. 

Dimensions and Specifications.

While we have made every effort to ensure accuracy of the information supplied on this website relating to dimensions and specifications, errors do sometimes occur. Therefore, stated dimensions should only be taken as a general guide, and the onus is on the Buyer to check and ensure for themselves the accuracy of all information relating to the goods in question. Due to the possibility of errors, any typographical, clerical or other error or omission in any information given by us shall be subject to correction by us without your authority and we will not be responsible for any consequences arising from such inaccuracies. Please note that all colours and finishes illustrated on our website are approximations at best and that actual colours and finishes may vary from those shown. We reserve the right to change and amend specifications where necessary. 

Order Acceptance

The receipt by us of an order from a Buyer does not constitute the acceptance of an order or confirmation of an offer to sell on our part. We reserve the right to refuse to sell at our own discretion. Subject to the other terms and conditions on this web page, any orders shall only deemed to have been accepted by (F.D.F) when we have expressly confirmed that we have accepted your order. 

Payment.

Payment should be made with orders online with Visa, MasterCard or Debit cards. Cheques must be paid in advance and must have cleared be for delivery. 

Ownership.

All goods remain the property of (F.D.F) until payments are received in full. 

For further t & c’s please see F.A.Q’s. 

None of the above terms and conditions affects your statuary rights under English law.